01 / HELLO

Louis-Victor Gimenez

Cloud Engineer — Microsoft Azure & Citrix

Building reliable, efficient IT infrastructure. Experience supporting regulated, confidentiality-sensitive environments, including healthcare and social security data flows. Currently at YIMA, Brussels.

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02 / ABOUT

Cloud Engineer specializing in Microsoft Azure and Citrix, with a focus on building reliable, efficient IT infrastructure solutions. Endlessly curious about how systems work, always looking for ways to optimize, automate, and improve.

Experience supporting regulated, confidentiality-sensitive environments, including healthcare and social security data flows, where data integrity and discretion are critical.

Outside of work: Linux enthusiast (KDE Plasma daily driver), and I build indie games — solo for now.

SKILLS

Microsoft 365 & Azure AdministrationNetwork InfrastructureBackup & VirtualizationIT Monitoring & Remote SupportActive Directory & Identity MgmtPowerShell ScriptingIncident Management & Ticketing

LANGUAGES

FrenchDutchEnglish

03 / EDUCATION

Bachelor's, Computer Science

Erasmushogeschool Brussel

2022 – 2023

Bachelor's, Game Graphic Design

DAE, Howest, Kortrijk

2021 – 2022

High School

Sint-Lukas Kunsthumaniora

2017 – 2021

04 / EXPERIENCE

Cloud Engineer

Aug 2024 – Present

YIMA, Brussels

Administration & Infrastructure

  • Administer M365 (Exchange Online, Entra ID, Teams, SharePoint): hybrid identity, mailbox migrations, permissions management
  • Manage multi-site network infrastructure (FortiGate/FortiSwitch, UniFi): topology documentation, Wi-Fi optimization
  • Support Citrix and Windows Server environments

Operations & Support

  • Diagnose and resolve Veeam backup/virtualization incidents (root-cause analysis, bottlenecks)
  • Deliver proactive monitoring and remediation via Datto RMM
  • Develop PowerShell scripts to standardize recurring support tasks
  • Manage end-to-end incidents (Odoo) with SLA compliance across concurrent client environments

IT Support Specialist

Oct 2023 – Oct 2024

CIN, Brussels

Provided technical support within CIN, the national association coordinating IT and data flows between Belgium's health insurance mutualities and social security actors (INAMI, e-Health, MyCarenet).

  • Managed and resolved technical incidents using Jira and Jira Service Desk, ensuring timely tracking and resolution
  • Administered Microsoft Azure resources and handled Office 365 administration (accounts, mailboxes, access management)
  • Managed full IT hardware lifecycle: PC procurement, purchasing, and sales/decommissioning
  • Managed backup operations to ensure data integrity and business continuity; monitored infrastructure via Grafana
  • Gained direct experience within a regulated, data-sensitive healthcare/social security environment, handling confidential information with strict discretion

(Student) All-Round Employee

Jun 2023 – Sep 2023

Fox Food Market, Oudergem

  • Assumed various front-of-house roles including runner, bartender, and waiter

05 / CONTACT

Open to new opportunities and collaborations — reach out.

Emaillouis-victor.gimenez@outlook.comLinkedInlinkedin.com/in/louis-victorgimenezGitHubLv404NotFound